Ordering Information

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CONTACT US

You can get in touch with us via our contact page.
If you do not wish to use our contact form, please write us an email at [email protected] or phone us on +61 7 4773 9444.

 

PRICES AND TERMS

ProSciTech endeavours to be a competitive supplier. We often source products directly from the manufacturer and pass the savings on to you.
The prices shown on the online catalogue are current. Please note that all prices are in Australian dollars (AUD).
Prices are GST exclusive, however all Australian orders are charged GST (currently 10%). Your order is considered an Australian order if we ship to an Australian address, regardless of its final destination.



HOW TO ORDER

All orders must be received in writing or via our order form. This avoids any confusion and provides a record in the event that the invoice or transaction is disputed. We will send a confirmation email within 1 business day of receiving your order. If you do not receive a confirmation email, please assume we have not received your order.
Your order must include the delivery address, contact number and email address.
If you will not be in your office while your order is being processed and shipped, please provide an alternate contact to avoid any delay. For example, if we are out of stock but have an alternate item, if prices are not correct, or there is a problem with your payment details (eg incorrect credit card number) we need to contact someone before shipping.

ProSciTech accepts two types of orders:

  • Pre-paid orders (payment by credit card or direct bank transfer)
  • Credit account orders (orders are invoiced for payment)


PREPAID ORDERS

Most orders are best paid for by Credit Card. We accept payment by Mastercard or Visa and their related charge cards. Please ensure that your order includes card-holder's name, correct card number, 3-digit security code (CVV) and expiry date. If you are not an established customer and you place an order without credit card details, we will send you a quotation with payment options. Shipment will be made on receipt of your payment, which must be within 7 days.



ORDERS ON CREDIT ACCOUNT

Our invoice terms are 30 days. We can invoice your order provided you have an approved credit account and we receive an official purchase order from your company or institution. Large companies and public institutions (eg universities and hospitals) generally have a credit account with ProSciTech, please ask if you are not sure. If the prices on your order have changed or are incorrect, we will request your confirmation prior to shipping.



APPLY FOR A CREDIT ACCOUNT

Click here for an application for a credit account form.


REFUNDS, RETURN OF GOODS, CANCELLATION OF SPECIAL ORDERS, AND RE-STOCKING CHARGES

 

Please ask prior to returning any goods.

 

ProSciTech Pty Ltd complies with the ACCC guidelines, available here: https://www.accc.gov.au/consumers/consumer-rights-guarantees/repair-replace-refund


A 15% re-stocking charge will be levied on materials returned because of error on the part of the customer. This charge is minimal since we generally paid for shipping these goods. This charge will be deducted from the credit note or added to the replacement invoice, whichever is applicable. Please note that we usually cannot accept the return of special order items - those not given a number in our catalogue, or those that are only ordered on request.  Orders for such goods cannot be cancelled once we have placed such an order with our supplier.


In our quotations and in our online catalogue we endeavour to provide accurate descriptions, illustrations, prices and stock availability, but errors and omissions are possible. All quotations are E&OE (Errors and Omissions Excepted)



GUARANTEE

All products in this catalogue are guaranteed as advertised. Defective products should be returned to us for replacement or credit. Always contact us prior to returning goods.



LIABILITY

All products are intended for laboratory applications only and the user assumes all responsibility involved in use and handling. We accept no liability for loss or damage resulting from the use or abuse of our products.



SHIPPING INFORMATION

We ship most orders from Townsville, Queensland within 24 hours. Our couriers pick up from 2:30pm, so please place your order in plenty of time for processing and packing if you would like it sent same day.
When items are not in stock, your order may be part-shipped. (We invoice only those items shipped). Items on back-order will be sent as soon as they become available.
ProSciTech will choose the courier for your order with consideration for the destination, value of parcel, weight and perishability of contents. It is our concern that our shipments reach you, our customer, rapidly and in good condition. Please contact us if you have any issues with a shipment and we will do our best to resolve it. Please keep in mind however, that our legal responsibility ends when goods are passed to the carrier.



Shipping to Australian Destinations

Charges:

Order ValueShipping and Handling charges
>$250 - (exceptionally heavy or Dangerous Goods excluded).Free
Less than $250$15

NB If you want us to use your own shipper for a small order, you will still be billed the $15 shipping and handling charge.


Delivery times:

Estimated delivery is 2 – 7 business days, depending on the time of purchase and the delivery address.
NB Orders are shipped from Townsville, Queensland. You may need to allow an additional few days if the delivery address is outside a major centre or in the Northern Territory or Western Australia.


Urgent Orders:

Please request "urgent delivery" if you would like us to upgrade your shipment to express delivery. Providing your order fits in a satchel and/or is under 3kg in weight, we will ship your order either Star Track Priority overnight or Express Post. Larger or heavy orders need a quotation for additional freight costs.


Charges:

Order ValueShipping and Handling charges
>$250 - (exceptionally heavy or Dangerous Goods excluded).$5
Less than $250$20

If you require same day delivery, please request a freight quote.



Dangerous goods

See the table at the bottom of the page for DG shipment costs by road. Please specify when ordering if you require air service (this can be prohibitively expensive). Please request a quotation. We will charge at cost.



Shipping to New Zealand Destinations

Orders are now shipped 'receipted delivery'.


Charges:

Order ValueShipping and Handling charges
>$250 - (exceptionally heavy or Dangerous Goods excluded).Free
Less than $250 and up to 1kg$26 minimum charge

Heavy items (e.g. benchroll or microscope slides) may require an additional freight charge - please ask for a quote.

DANGEROUS GOODS shipped to New Zealand: Dangerous goods will be air-freighted and the freight charge billed at cost. Typically, this will be about AUD600.00 to New Zealand (Up to 4kg).

Delivery times: by air with signature on delivery, depending on courier, delivery can take 3-14 working days. Customs delays are unpredictable and can extend the delivery.



Shipping to Rest of World Destinations

Charges: Orders valued below AUD250 are charged a minimum of AUD26.00 for shipping and handling, usually by registered air parcel; if shipping charges are greater than AUD26.00, the shipping charge will be billed to you at cost.


Overseas orders valued above AUD250.00 will attract the shipping charge only, billed to you at cost. If overseas customers choose to use their own freight company at their expense, a AUD10 handling fee will be charged.


DANGEROUS GOODS shipped outside Australia: Dangerous goods to overseas destinations will be air-freighted and the freight charge billed at cost. Typically, this will be about AUD700.00 to Europe or USA. (Up to 4kg)


Delivery times: by air with signature on delivery, depending on courier, delivery can be 7-21 working days. Customs delays are unpredictable and can extend the delivery time.



DANGEROUS GOODS (DG) surcharges

Shipping dangerous goods is time-consuming and can be costly. Shipping charges are set by freight companies and will be added to your invoice. We carry the additional hassle.
Only one DG fee applies to a multiple DG order. There are rare exceptions, eg. when two incompatible items must be shipped separately. You may find consolidating an annual order or combining a DG shipment with another laboratory is cost-effective when ordering Dangerous Goods.


Cat. No.DescriptionCostPacking Class
AACDL-1LAcid alcoholTNT $60CLASS 3 PG II
AAURA-500Auramine aqueousNO ADDITIONAL CHARGECLASS 6.1 PG II
AAZUB-500Azure B - Eosin YNO ADDITIONAL CHARGECLASS 3/6.1 PG II
ACF-500Carbol fuchsin, strong stainNO ADDITIONAL CHARGECLASS 6.1 PG II
ACFM-500Carnoy's fixativeNQX $140CLASS 3/6.1 PG II
AEA36-1LEA36 (Eosin/extra light green)NO ADDITIONAL CHARGECLASS 3/6.1 PGIII
AGMSA-500Giemsa stain (methanol/glycerol based)NQX $140CLASS 3/6.1 PG II
AGMSS-1LGiemsa special stainNQX $140CLASS 3/6.1 PG II
AGSK-100Gram stain kitNO ADDITIONAL CHARGECLASS 3 PG II
AHBUF-500HTK bufferNQX $140CLASS 3/6.1 PG II
AHRNS-500HTK rinseNQX $140CLASS 3/6.1 PG II
AHSTN-100HTK stainNO ADDITIONAL CHARGECLASS 3/6.1 PG II
AJENR-1LJenner stain, methanol basedNQX $140CLASS 3/6.1 PG II
AKOVC-20Kovac's reagentNO ADDITIONAL CHARGECLASS 3/8 PG II
ALESH-500Leishman's stain, methanol basedNQX $140CLASS 3/6.1 PG II
AMLGR-500Malachite green 1% aqueous solutionNO ADDITIONAL CHARGECLASS 6.1 PG II
ANBFJ-200Formalin biopsy jars, neutral buffered, 3.7%NO ADDITIONAL CHARGECLASS 3 PG III
APE10Electrode cleaning solution sodium hypochlorite 0.6%NO ADDITIONAL CHARGECLASS 8 PG III
APE10-5000Electrode cleaning solution sodium hypochlorite ACR 0.5% w/vNO ADDITIONAL CHARGECLASS 8 PG III
AWR-500Wright's stain, methanol basedNQX $140CLASS 3/6.1 PG II
AWRGM-1LWright Giemsa stainNQX $140CLASS 3/6.1 PG II
C001Glutaraldehyde 25% solutionQUOTE NEEDEDCLASS 8 PG II
C002Glutaraldehyde 25% solution (ampoules)QUOTE NEEDEDCLASS 8 PG II
C003Glutaraldehyde 50% solution (ampoules)QUOTE NEEDEDCLASS 8 PG I
C00370Glutaraldehyde 70% solution (ampoules)QUOTE NEEDEDCLASS 8 PG I
C003701Glutaraldehyde 70% solution (ampoules)QUOTE NEEDEDCLASS 8 PG I
C00416% Paraformaldehyde (formaldehyde) aqueous solutionNO ADDITIONAL CHARGECLASS 9 PG III
C004-1LFormaldehyde 16% solution (from paraformaldehyde)NO ADDITIONAL CHARGECLASS 9 PG III
C0042B20% Paraformaldehyde (formaldehyde) aqueous solutionNO ADDITIONAL CHARGECLASS 9 PG III
C007ParaformaldehydeNO ADDITIONAL CHARGECLASS 4.1 PG III
C010Osmium tetroxideNO ADDITIONAL CHARGECLASS 6.1 PG I
C011Osmium tetroxide 4% aqueous solutionNO ADDITIONAL CHARGECLASS 6.1 PG III
C012Osmium tetroxideNO ADDITIONAL CHARGECLASS 6.1 PG I
C020Sodium cacodylate trihydrateNO ADDITIONAL CHARGECLASS 6.1 PG II
C0205Sodium cacodylate trihydrateNO ADDITIONAL CHARGECLASS 6.1 PG II
C023LR White resin only, medium grade, uncatalysedNO ADDITIONAL CHARGECLASS 5.2
C024LR White resin, hard grade, uncatalysedNO ADDITIONAL CHARGECLASS 5.2
C025LR White embedding kit, mediumNO ADDITIONAL CHARGECLASS 5.2
C026LR White embedding kit, hardNO ADDITIONAL CHARGECLASS 5.2
C032Histocryl resin kitNO ADDITIONAL CHARGECLASS 5.2
C034Quetol 651/NSA embedding kitNO ADDITIONAL CHARGECLASS 8 PG III
C035Spurr's embedding kitNO ADDITIONAL CHARGECLASS 8/3 PG II
C037GMA embedding kitNO ADDITIONAL CHARGECLASS 3 PG III
C038Procure 812 embedding kitNO ADDITIONAL CHARGECLASS 8/3 PG II
C039Procure-Araldite embedding kitNO ADDITIONAL CHARGECLASS 8/3 PG II
C040Araldite embedding kitNO ADDITIONAL CHARGECLASS 8/3 PG II
C041Araldite 502NO ADDITIONAL CHARGECLASS 9 PG III
C042n-Butyl methacrylateNO ADDITIONAL CHARGECLASS 3 PG III
C045Procure 812NO ADDITIONAL CHARGECLASS 9 PG III
C046NMANO ADDITIONAL CHARGECLASS 8 PG III
C050DMAENO ADDITIONAL CHARGECLASS 8/3 PG II
C052DMP (2,2-Dimethoxypropane)TNT $60CLASS 3 PG III
C053-25DMP-30NO ADDITIONAL CHARGECLASS 8 PG III
C054BDMANO ADDITIONAL CHARGECLASS 8/3 PG II
C064SFormvar solution 0.5% in ethylene dichlorideNO ADDITIONAL CHARGECLASS 3/6.1 PG II
C072Phosphotungstic acidNO ADDITIONAL CHARGECLASS 8 ; BOX
C073Lead citrateNO ADDITIONAL CHARGECLASS 6.1 PG III
C079Uranyl acetateSEE C079-FSEE C079-F
C079-FDG freight$1063CLASS 7
C082Basic Green 4/ Malachite Green oxalate, certified, C.I. 42000NO ADDITIONAL CHARGECLASS 6.1 PG III
C0821Basic Green 4/ Malachite Green oxalate, certified, C.I. 42000NO ADDITIONAL CHARGECLASS 6.1 PG III
C0825Basic Green 4/ Malachite Green oxalate, certified, C.I. 42000NO ADDITIONAL CHARGECLASS 6.1 PG III
C096DigitoninNO ADDITIONAL CHARGECLASS 6.1 PG III
C106Gold chlorideNO ADDITIONAL CHARGECLASS 8 PG III
C108HexamethyldisilazaneNO ADDITIONAL CHARGECLASS 3/8 PG III
C112Indium trichlorideNO ADDITIONAL CHARGECLASS 8 PG II
C120Lead acetateNO ADDITIONAL CHARGECLASS 6.1 PG III
C139Silver nitrate, ACS/ISO gradeNO ADDITIONAL CHARGECLASS 5.1 PG II
C1391Silver nitrate, ACS/ISO gradeNO ADDITIONAL CHARGECLASS 5.1 PG II
C1395Silver nitrate, ACS/ISO gradeNO ADDITIONAL CHARGECLASS 5.1 PG II
C151Lead nitrateNO ADDITIONAL CHARGECLASS 5.1/6.1 PG II
C152Maleic acidNO ADDITIONAL CHARGECLASS 8 PG III
C156Propylene oxideTNT $60CLASS 3 PG I
C157Parlodion stripsNO ADDITIONAL CHARGECLASS 4.1 PG III
C201Sodium Hydroxide 2N SolutionNO ADDITIONAL CHARGECLASS 8 PG II
C364Potassium permanganate, analytical gradeNO ADDITIONAL CHARGECLASS 5.1 PG II
C365-100Potassium permanganate, technical gradeNO ADDITIONAL CHARGECLASS 5.1 PG II
C365-500Potassium permanganate, technical gradeNO ADDITIONAL CHARGECLASS 5.1 PG II
C440Lowicryl HM20 embedding kitNO ADDITIONAL CHARGECLASS 3 PG III
C445Lowicryl HM20 polar embedding medium MonoStepNO ADDITIONAL CHARGECLASS 3 PG III
C450Lowicryl K11M kitNO ADDITIONAL CHARGECLASS 3/6 PG III
C610JB-4 embedding kitNO ADDITIONAL CHARGECLASS 5.2
C613JB-4 catalystNO ADDITIONAL CHARGECLASS 5.2
C615JB-4 Plus embedding kitNO ADDITIONAL CHARGECLASS 5.2
C618JB-4 Plus catalystNO ADDITIONAL CHARGECLASS 5.2
C651Methyl methacrylateTNT $60CLASS 3 PG II
C665Durcupan water soluble embedding kitNO ADDITIONAL CHARGECLASS 9 PG III
I003Conductive carbon/graphite paint, SEM adhesiveNO ADDITIONAL CHARGECLASS 3 PG III
I004Conductive silver liquid, SEM adhesiveNO ADDITIONAL CHARGECLASS 3 PG II
I0041Conductive silver liquid, SEM adhesiveNO ADDITIONAL CHARGECLASS 3 PGII
I008Conductive silver pen, SEM adhesiveNO ADDITIONAL CHARGECLASS 3 PG III
I620Biobond, tissue section adhesiveNO ADDITIONAL CHARGECLASS 8 PG II
IA013Cytoseal™ 60 mounting mediumNO ADDITIONAL CHARGECLASS 3/6.1 PG II
IA017SHUR/Mount, toluene-based mounting mediumNO ADDITIONAL CHARGECLASS 3 PG II
IA019Permount mounting mediumNO ADDITIONAL CHARGECLASS 3 PG II
IA0195Permount mounting mediumSTARTRACK $25CLASS 3 PG II
IA158Canada balsamNO ADDITIONAL CHARGECLASS 3 PG III
ID010BSHUR/MARK™ slide marking pen, blackNO ADDITIONAL CHARGECLASS 3 PG III
ID010RSHUR/MARK™ slide marking pen, redNO ADDITIONAL CHARGECLASS 3 PG II
IM022Entellan® New, mounting mediumNO ADDITIONAL CHARGECLASS 3 PG III
IM0225Entellan® New, mounting mediumNO ADDITIONAL CHARGECLASS 3 PG III
IM024Eukitt™, mounting medium, 100mLNO ADDITIONAL CHARGECLASS 3 PG III
IM024-500Eukitt™, mounting medium, 500mLNO ADDITIONAL CHARGECLASS 3 PG III
IM028BioMount™ mounting mediumNO ADDITIONAL CHARGECLASS 3 PG III
LM030Spray freezeSTARTRACK $25CLASS 2.1
M031General purpose cleanerTNT $60CLASS 8 PG II
M037Jewellery cleaner concentrateTNT $60CLASS 8 PG III
M0513M™ Novec™ contact cleanerSTARTRACK $25CLASS 2.2
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