Product Returns

REFUNDS AND RETURNS


Please ask prior to returning any goods.

Faulty Products

 

ProSciTech Pty Ltd complies with the ACCC guidelines, available here: https://www.accc.gov.au/consumers/consumer-rights-guarantees/repair-replace-refund


If you decide the item purchased does not suit your requirements, please contact us to see if a return is possible. It is not possible to return some items, so please ask before purchase if you think it may be necessary. Please note, a 15% re-stocking charge will be levied on materials returned because of error on the part of the customer. We try to keep this charge minimal, however returns do have a cost to us.