Cryo Pucks Generation2 advanced facility set, HC35

SKU: EMS71168-19   |   Availability ⓘ

Cryo Pucks Generation2 advanced facility set, HC35

SKU: EMS71168-19   |   Availability ⓘ
Type
Pack Size
P.O.R.


Cryo Pucks Generation2

Now offering a broad selection of kits and bundles to meet your needs. Organised storage and transport for Cryo-EM specimen grids under cryogenic conditions.

  • 12 wells per puck for Cryo Grid Boxes
  • Each puck has a unique alpha-numeric code for easy identification
  • Indexed wells for sample tracking
  • Holds round Cryo Grid Boxes
  • Puck depth accommodates pin type lid style Cryo Grid Boxes
  • When using Cryo Grid Boxes with flat-style lids, you can store up to 24 Cryo Grid Boxes per puck
  • Special tweezer slots allow easy and secure removal of Cryo Grid Boxes
  • Shelved shipping Cane holds up to 8 pucks
  • Shelved Storage Cane hold 10 packs
  • Magnets for strong puck retention but easy removal
  • 2D Barcoding and custom puck sterilisation for advanced sample tracking
  • See-through, affixed lid retains liquid nitrogen during transfers to protect samples
  • Lid-lock feature provides easy and secure loading
  • 10 Unique puck colours available for easy identification (available upon request)

Limiting exposure to ambient conditions is recommended, but brief periods during puck placement and retrieval has not resulted in frost or ice accumulation. Contact us for ordering pucks in a specific colour combination. Available colours include: Red, Blue, Purple, Grey, Black, Gold, Green, Violet, Brown, Orange.

HC35 advanced facility set includes:

Product Colour Description
EMS71168-19 One colour Contains:
(100) G2 EMS Cryo Pucks
(1) Shelved Puck Shipping Cane
(10) Shelved Storage Canes
(2) Angled Cryo-Tongs
(2) Grasping Tongs
(2) Puck Dewar and Insert
(2) Cryo-EM Grid Box Tweezers
(2) Screwdriver for Lid Lock
(2) Puck & Cane Tracking Log Book
(1) Barcode Reader
(1) HC35 Dewar & Roller Base
(1) CX100 Dryshipper and Case
EMS71168-20 Rainbow


Accessories available for Cryo Puck Generation2 storage and transport system:

Product Type
EMS71168-21 EMS Cryo Pucks G2
EMS71168-22 EMS Cryo Pucks G2
EMS71168-25 EM Puck Grasping Tongs
EMS71168-09 Shelved Storage Cane, HC34
EMS71168-27 Shelved Storage Cane, HC35
EMS71168-28 Shelved Storage Cane, Custom
EMS71168-12 Shelved Puck Shipping Cane
EMS71168-11 Bent Cryo Tong
EMS71168-13 Cryo Express Dry Shipper with Case
EMS71168-32 High-Capacity Refrigerator (HC34 34L)
EMS71168-33 High-Capacity Refrigerator (HC35 35L)
EMS71168-34 High-Capacity Refrigerator (VHC35 35L)
EMS71168-35 Roller Base (Suitable for HC34, HC35 & VHC35)
EMS71168-08 EMS Cryo Puck Storage Case
EMS71168-10 Double Puck Loading Dewar with Lid
EMS71168-38 Dewar Insert (Suitable for HC34, HC35 & VHC35)
EMS71168-39 Tweezers
EMS71168-40 Lid Lock Screwdriver
EMS71168-41 Puck and Cane Log Sheets
EMS71168-42 Barcode Reader

Images are illustrative only. Please check product details before ordering.

Updated: 04-12-2024
Code Type Pack Size Availability* Price (ex GST)
EMS71168-19 Rainbow set Each 0 in stock (?) P.O.R.
EMS71168-20 1-Colour set Each 0 in stock (?) P.O.R.

REFUNDS AND RETURNS

Please ask prior to returning any goods.

Defective products should be returned to us for replacement or credit. It is best to contact support with as much detail as possible, including pictures, so we can quickly resolve the issue. ProSciTech Pty Ltd complies with the ACCC guidelines, available here: https://www.accc.gov.au/consumers/consumer-rights-guarantees/repair-replace-refund 

If you decide the item purchased does not suit your requirements, you may contact us to see if a return is possible. Some items may not be refunded, so please ask before purchase if you think a return may be necessary. The greater of $15 or 15% re-stocking charge  will be levied on materials returned due to an error on the part of the customer. We try to keep this charge minimal, however returns do have a cost to us.

SHIPPING INFORMATION

Shipping and Handling charges are $20 for Australian orders; free for orders over $200. 

In-stock items are generally sent same day. Orders are shipped shipped from Townsville, Queensland. Our couriers pick up from 2:30pm, so please place your order in plenty of time for processing and packing if you would like it sent same day. When items are not in stock, your order may be part-shipped. Items on back-order will be sent as soon as they become available.

ProSciTech will choose the courier for your order with consideration for the destination, value of parcel, weight and perishability of contents. It is our concern that our shipments reach you, our customer, rapidly and in good condition. Please contact us if you have any issues with a shipment and we will do our best to resolve it. Please keep in mind however, that our legal responsibility ends when goods are passed to the carrier.

Order Value Shipping and Handling charges
Greater than $200 - (exceptionally heavy or Dangerous Goods excluded). Free
Less than $200 $20
Express shipping $30

Delivery times:

Check your email for tracking details provided at time of shipping for updates of your parcel. We cannot guarantee delivery times, as this is outside of our control. The following are the delivery estimates as given by our couriers. 

Regular shipping
Queensland   1-3 business days 
Sydney   2-5 business days 

Melbourne, Adelaide, Hobart or Canberra 

 3-10 business days 

WA, NT and non-metro areas

 4-10 business days 
Express shipping
Australia wide   1-2 business days

Urgent Orders:

Please request "Express" if you would like us to upgrade your shipment to express delivery. Providing your order fits in a satchel and/or is under 1kg in weight, we will ship your order either DHL, TNT or Express Post. Larger or heavy orders need a quotation for additional freight costs.

Dangerous goods:

See the table on the page for DG shipment costs by road. Please specify when ordering if you require air service (this can be prohibitively expensive). Please request a quotation. We will charge at cost.
 

Shipping to New Zealand Destinations

Orders are now shipped 'receipted delivery'.

Charges:

Order Value Shipping and Handling charges
Greater than $200 - (exceptionally heavy or Dangerous Goods excluded). Free
Less than $200 $26 Minimum Charge

Heavy items (e.g. benchroll or large quantities of microscope slides) may require an additional freight charge - please ask for a quote.

DANGEROUS GOODS shipped to New Zealand: Dangerous goods will be air-freighted and the freight charge billed at cost. Typically, this will be about AUD $600AUD to New Zealand (Up to 2kg).

Delivery times: by air with signature on delivery, depending on courier, delivery can take 3-14 working days. Customs delays are unpredictable and can extend the delivery. Due to COVID19 delivery times have been extended through the couriers and are out of our control.

Shipping to Rest of World Destinations

Contact us for a quote for shipping. 

Delivery times: by air with signature on delivery, depending on courier, delivery can be 7-21 working days. Customs delays are unpredictable and can extend the delivery time. Due to COVID19 delivery times have been extended through the couriers and are out of our control.

DANGEROUS GOODS shipped outside Australia: Not available

GUARANTEE

All products are guaranteed as advertised. Defective products should be returned to us for replacement or credit. Please contact us prior to returning goods. 

We endeavour to provide accurate descriptions, illustrations, prices and stock availability, but errors and omissions are possible. All quotations are E&OE (Errors and Omissions Excepted) 

LIABILITY

All products are intended for laboratory applications only and the user assumes all responsibility involved in use and handling. We accept no liability for loss or damage resulting from the use or abuse of our products. 

At ProSciTech, we make it easy for you to get an accurate quote for the products you're interested in. Our automatic quote generates a formal quote, including shipping, and sends it to your inbox.

If you can see the price and you are within Australia, you can generate a quote at any time.


Creating a quote:

1. Click "Log In" to sign in or create an account

This is just an online profile. It will store your address(s) and online order history. It does not store credit card details. WE DO NOT SPAM.

Click "Log In" to sign in or create an account

2. If you do not have an account, click "create account"

Accounts are just a profile, and are identified by email address, not by name or institution. 

If you do not have an account, click "create account"

3. Fill in your name, email address, choose a password, and click "Create"

Fill in your name, email address, choose a password, and click "create"

4. Go to your account

When you a logged in, your email address will show as your profile

Click on to your account to enter shipping address

5. Enter your shipping details and click "Add address"

You can store more than one shipping address.  

Enter your shipping details and click "Add address"

6. Go to the product page of the item(s) you would like quoted.

Go to the product page of the item(s) you would like quoted.

7. Click on "Add to formal quote"

Click on Add to formal quote

Repeat for any additional products


8. Go to your cart

Go to the cart

9. Check the product details and the address are correct

Check the product details and the address are correct

10. Click on your preferred shipping method

You can collect, choose regular shipping, or ship express for light orders.

Click on which method of shipping you prefer

11. Click on "Generate formal quote"

Click on Generate formal quote

If your quote has generated successfully, it will show the following message : Thank you for your quote request. You will receive your quote via email shortly.

If your quote has generated successfully, it will show the following message : Thank you for your quote request. You will receive your quote via email shortly.

Trouble Shooting

  1. You do not receive the quote
    Solution: If you received a message to say a quote has been sent, check your spam folder. If you have a very strict firewall, please email to ask the quote is sent direct.
  2. No discount applied
    Solution: Check the discount, as most discounts apply to online orders only.
  3. Incorrect freight charge (eg there is freight charged on an order over $200)
    Solution: check you are logged in and you have entered your shipping address.

For Manual Quotes:

In some cases, a manual quote may be necessary. This could be if the product doesn't have a price listed online, if you're located outside of Australia, or if your total order will exceed $1000.

To request a manual quote, simply click the "Request Quote" button and submit a support ticket with your shipping address and phone number. Alternatively, you can email us directly at support@proscitech.com. Our team will review your request and send you a quote as soon as possible, generally 1-2 days.